Estee Lauder - saleswoman
that became the queen of cosmetics.
Estee Lauder lived the American
Dream. Born to Hungarian immigrants in an apartment above her fathers hardware
store in Queens, New York, she created within her lifetime a global cosmetics
and perfumes empire. Today, in the U.S alone, almost half of all cosmetics sold are
Estée Lauder products.
Determined to give women the
opportunity to feel beautiful.
Right from a young age, Josephine
Esther Mentzer, born in 1908, was educated to take care of her skin. Her mother
often warned the young Estée, a childhood nickname, against the harmful effects
of the sun. Her uncle, who was a chemist and created face creams on a small
scale, discouraged her from using detergent soaps on her face and showed her how
to make the cream that would eventually bear her name.
Estée Lauder was first and
foremost a saleswoman. She started her career in
cosmetics selling the face
creams made by her uncle to shops and beauty parlors in New York and later at
beach resorts in Miami, Florida. After marrying Joseph Lauter in 1930, she began
using the Lauder spelling of her surname to label her
beauty products
However she always wanted to
break into the big department store market and successfully started in 1948
opening in Saks Fifth Avenue in New York. Soon after, she opened in several
other department stores across the country and eventually around the globe. She
always opened these new stores herself and personally trained the sales staff.
One of her most well known quotes was 'If you don't sell, its not the product
that's wrong, its you'.
Two key elements to Estee
Lauder's success were a personal interest in the client and free giveaways. She
wanted women to feel beautiful and believed that any woman could achieve it if
they wanted to. She also pioneered the free sample as a marketing ploy. With
every purchase she would include a free lipstick. In the early years she also
relied heavily on recommendations. Women would try her products, like them and
tell their friends.
In 1953 she released her first womens fragrance called Youth Dew. Later she added Azurée, White Linen,
Beautiful and more recently Pleasures. In 1965 she ventured into the male
cosmetics line with Aramis. She later introduced a fragrance-free range of
cosmetics called Clinique specifically designed for skin care. Under the
Clinique name she later produced one of the most popular womens and mens
fragrances called Happy
In April 2004 Estee Lauder died
at her apartment in New York aged 96. The various lines that now come under the
Estee Lauder marque read like a cosmetics who's who - Prescriptives, Clinique,
Origins, Aramis, Aveda, M.A.C., Bobbi Brown Essentials and Tommy Hilfiger
designer fragrances.
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Quote :
'There are no ugly
women - only women who don't care or who don't believe they are attractive'.
Estee Lauder |
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